Frequently Asked Questions
Artwork
Most definitely yes! Go ahead and upload it right into your order.
We believe the best designs are still created by artists. We don’t like bragging, but our customer love working with our artists. We help create the designs you envision. Provide clear ideas and instructions on what you'd like… and you're able to request artwork help right inside our system.
Send us your artwork, If you have another file type you need to send, please email it to: info@mytprint.com
I wish we had one. In our opinion, there’s only one really good online design tool, but you’ll pay considerably higher prices with that company. And we think you’ll get better designs if you let our artists work with your ideas and artwork. Or if you’re an artist and have your files ready for print – we’ll use what you’ve made.
If you're looking for a font, we suggest: dafont.com. Make sure to choose a font that is free for your use. Otherwise if you're providing your own vector files, create outlines of the font before uploading the file.
We prefer vector files like: ai, eps, or pdf, but we can work with jpg, gif, bmp, png, psd, and jpeg. Send us the best you have and we can usually work with it.
When you approve and checkout your order, you are taking verifying that you have the rights to decorate with your supplied artwork.
Payment
We accept School/University and Qualified Company Purchase Orders. In your Order, you will need to select "Purchase Order" from the payment options and attach the purchase order to the order. When the order is submitted, My T Print will review the Purchase Order for approval. Once it is approved, the order will be placed.
After you approve your Order Summary, you will be able to pay for your order online. Once payment is made, reviewed by My T Print, and approved, your order will be placed.
We are happy to accept checks, but would encourage you to enter the twenty first century by paying online. If you would like to pay by check, please contact us by phone or by email for instructions. Orders will not begin until we have received your check and payment has cleared.
Products
No need to order sizes in dozens. Order as many different sizes as you’d like. Remember, if you’re ordering a XXL shirt and a Youth Small shirt in the same design group, they’ll receive the same print size
My T Print is not responsible for you ordering the right size. Measurements for items are available in our catalog. You can also request/buy samples to try on. If you cannot find them, please reach out so we can help. help@mytprint.com
Samples usually take 1 week or less to arrive. If you would like to see a finished sample, we can send you an example print we have from other orders.
We do not guarantee the color of shirts will match between different brands or style numbers. You are welcome to order samples to verify colors.
While our online catalog displays hundreds of items, it only displays products from our main supplier. We work with dozens of suppliers that carry everything from spirit-wear, restaurant apparel, heavy duty work wear, lifeguard clothing, to team uniforms, and more. If you don’t find what you’re looking for on our main catalog, take a look at our supplier pages or email us what you’re looking for. Let us know the supplier and style number of the product, and we can get you prices.
Turnaround
Standard turnaround has a ship date of 2 weeks. If you have a specific date your order to ship, please indicate on your order. Rush Fees will apply for quicker turn times.
We are not responsible for weather or other delays to carriers: UPS/Fed Ex, USPS, etc. Please plan ahead and give yourself a couple days’ leeway to avoid any problems with delays. We can also expedite your order by upgrading your shipping to 3 day, 2 day, or next day. Additional shipping charges will apply.
Groups
Different products getting the same decoration will be grouped for pricing and should be part of the same Design Group. To add additional products to your design group, click on +add products to design group (this is visible on the left side of your screen in project column, below the design group you'd like to add to).
Design Groups with the same print, but have different print colors will be grouped together for pricing, but in separate Design Groups for proofing. There will be a color change fee per print color you are changing. With embroidery, there will not be an extra charge if you order 12+ pieces with the same color way
Some sizes and products have different decoration areas, or maybe you want a large design on adult sized shirts and a smaller version on youth sizes. In this case, different sizes of the same design will be in separate design groups.
For each decoration location, select a decoration method on the Design Group top bar.
Artwork
$50.00 / hr; $12.50 minimum
$50.00 / hr; $50.00 minimum
Orders must come proofed on items or we will proof it for you and charge $10 per product proof. If you send artwork unproofed, we will proof and charge $10 per design group
$15 per color
Free Approximate Match
Hourly fees will be charged regardless of whether or not the order is placed.
Information
Will be ready by 3 pm
Are you a company with your own customers? Do you purchase and provide your own products for us to decorate? If so, please apply for a wholesale account.
About Us
My T Print was established in 2005. Originally hoping to start a clothing company *(fubbershmor), Todd Cooper found there were several people that wanted their own designs printed. He began printing in a basement, which quickly moved to a garage, and soon looked to expand into a warehouse, which My T Print quickly outgrew.
Along the way, My T Print has acquired a few other companies and inherited fantastic and talented people along with those purchases. We now have the capability to print, embroider, print and decorate with vinyl, tackle twill, produce chenille designs, felt application, sublimation, rhinestones, patches, chainstitch and more.
We have two main types of customers: 1. Direct customers, we decorate for hundreds of universities, high schools, companies, teams, and other groups or events. And we ship to them across the United States on a daily basis. 2. Wholesale Customers: We decorate for companies that have their own customers – branding companies, promotional product companies, and other apparel providers and manufacturers.
As of 2018, we have 4 Automatic M&R screen printing presses, 5 manual screen printing presses *(4 X Hopkins, 1 Vastex), 3 Semiautomatic clamshell presses, and 1 One-arm bandit table. On the embroidery side, we have about 50 Tajima heads, including two Chenille machines. We do everything from hats to polos to jackets to banners and blankets. We have 5 heat presses, a plotter for cutting fabric, 2 vinyl printers/cutters, a rhinestone plotter, and a laser engraver.
Digital Transfers
We call it Digital Transfers but they're also known as Direct to Film or DTF. It's a process where ink is digitally printed onto a film and then transferred onto the item.
Because our set up is less expensive than screen printing, Digital Transfers are likely cheaper when printing multiple colors, 144 or less items, or a combination of the two.
Surprisingly yes! We are impressed that it seems to last as long as a screen print would.
Digital prints are more consistent than screen printing. We especially recommend using Digital Transfers when printing blends, photorealistic images, or 5+ colors.
We can match colors pretty closely. We are currently unable to match neon colors.
Digital Transfers are available in Glitter, Glow, and Reflective
Information
Screen printing is the most common method of printing on a t-shirt. In this process, layers of ink are laid down by hand onto a shirt or other garment one color at a time. This process works great for designs that have solid colors. Its crisp edges are well-suited to line drawings and bold text designs. Using process printing techniques we can also create photographic or blended color designs, which may involve as many as 8 print colors. Screen printing is generally the least expensive imprint method, especially at large quantities. Because screen printing requires a flat surface it is not recommended for highly textured fabrics, printing on seams, or printing on highly curved or shaped items.
Embroidery involves stitching a design onto a garment using colored thread. Its professional look is excellent for caps, employee uniforms and bags. Prices are generally competitive with screen printing at small sizes. For very large and complex designs it is a more labor-intensive method than screen printing, but for sheer wow factor nothing beats a large, ornately stitched design. Eye-catching effects can be achieved by using special threads, 3D embroidery or sublimated patches in your embroidery design. SEE ALSO: How do I determine stitch count? What is sublimation?
Vinyl is a very thin sheet of plastic that is fused to the fibers of a garment using a heat press. You may have seen homemade iron-on designs that are thick and easily damaged. Commercial methods are similar in concept, but by using professional equipment and materials we achieve a result that is ultra thin, flexible, and long lasting. Our vinyl imprints will last as long as a screen print under normal use. Because we print directly onto the vinyl with an inkjet printer, vinyl is great for reproducing full color designs at low cost. SEE ALSO: How is pricing determined?
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